Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.3
Location
7.3
Service
8.7
Dining
6.3
Guest reviews
7.4/10
based on 9 reviews
4/5
based on 2465 reviews
7.7
7.7/10 based on 1732 reviews
#186 of 641 hotels in Berlin based on Tripadvisor
Alfred
United Kingdom,
January
2024
8.0/10
I had a pleasant stay at the hotel. The rooms were cozy and well-equipped, though being next to the noisy elevator was a bit bothersome. On the bright side, the rooms were bright, airy, and stocked with quality products. The service was exceptional, especially the warm welcome from the staff. The location was convenient for exploring nearby sites, and the dining options were decent. The facilities met my expectations, overall providing good value for money.
Rooms
8.0
The rooms were cozy, with a comfortable bed and nice shower. Equipped with all necessary items for a good rest.
Service
9.0
The staff was exceptionally nice and welcoming, from the initial greeting to interactions throughout my stay.
Location
8.0
The hotel's location was good, with easy access to various attractions by foot or public transport.
Dining
7.0
The dining options were satisfactory, though not outstanding. Decent offerings available.
Facilities
8.0
The hotel facilities were efficient and met my needs during the stay.
Dorothy
United States,
December
2023
6.6/10
My stay at the hotel was overall pleasant. The rooms were spacious and well-equipped, but the poor quality curtains affected my experience. The cleanliness and organization were commendable. The service was friendly and helpful, although there were some delays in receiving responses. The location was convenient for exploring but lacked close attractions. The dining experience was underwhelming, especially during check-in. Facilities were satisfactory.
Rooms
7.0
The spacious room was well equipped and decorated, but the poor quality curtains were a downside.
Service
8.0
The staff was very helpful and always ready to assist, although there were delays in answering phone calls.
Location
6.0
The 20-minute walk to Philarmonie/Potsdamer Platz was convenient for tours, but nothing was super close by. Near major attractions bus stop or a longer walk to the city center.
Dining
5.0
The dining experience was underwhelming and not up to 5-star hotel standards.
Facilities
7.0
The hotel provided essential facilities, but there were no standout features.
Jack
United Kingdom,
November
2023
7.8/10
The hotel is a mixed bag - the rooms were a bit cramped for the number of guests and lacked some basic amenities like an iron and kettle, but the service was exceptional with friendly and helpful staff providing practical information. The location, while not centrally located, is perfect for those seeking a quiet residential area near the Lutzow Rivers. The dining options were good with a great selection, yet slightly overpriced. Overall, the hotel offers a comfortable stay with some room for improvement.
Rooms
7.0
The rooms were a bit small for the number of guests and lacked basic amenities like an iron and kettle.
Service
9.0
The service was exceptional with friendly and helpful staff providing practical information.
Location
8.0
The location, while not centrally located, is superb for those who prefer a quiet residential area near the Lutzow Rivers.
Dining
7.0
The dining options were good with a great selection, but slightly overpriced.